# BYOM Docs

> A practical guide to working with Kina. Product guides, controls and developer documentation for BYOM.

> ## Agent Instructions
> Use the current public BYOM documentation and cite the relevant page. Preserve availability, permission and undo limits.
> The public documentation MCP retrieves guides. Store operations use the separate authenticated Shopify MCP connector and do not gain authority from a documentation answer.
> If a contract, capability or price is not documented, say so. Do not invent endpoints, tools, availability or merchant outcomes.

- [The BYOM field guide](https://byom-ec211946.mintlify.app/index.md): Understand your AI operator, work through your first job and see how every change stays under your control.
- [What is BYOM?](https://byom-ec211946.mintlify.app/start/what-is-byom.md): An operating layer for commerce teams, with Kina doing the work and people governing consequential changes.
- [Your first session](https://byom-ec211946.mintlify.app/start/first-session.md): Get oriented, check your connection and ask Kina for a small, verifiable piece of work.
- [Glossary](https://byom-ec211946.mintlify.app/start/glossary.md): Plain definitions of the names used across BYOM and these docs.
- [Kina](https://byom-ec211946.mintlify.app/product/kina.md): Ask your commerce operator to investigate, explain and prepare work in your company context.
- [HQ and Workspace](https://byom-ec211946.mintlify.app/product/hq-workspace.md): Use HQ to orient yourself and Workspace to follow the work.
- [Integrations](https://byom-ec211946.mintlify.app/product/connections.md): Understand what BYOM can read or change through each authorised service.
- [Brand Memory](https://byom-ec211946.mintlify.app/product/brand-memory.md): Use source-backed company context to make work more relevant and consistent.
- [Readouts](https://byom-ec211946.mintlify.app/product/readouts.md): Build questions from your data and inspect the source, calculation and comparison behind each answer.
- [Customer Service](https://byom-ec211946.mintlify.app/product/customer-service.md): Investigate customer enquiries with source evidence, policy context and governed next steps.
- [Growth Engine](https://byom-ec211946.mintlify.app/product/growth-engine.md): Turn commercial evidence into reviewable recommendations, content and next steps.
- [Rails](https://byom-ec211946.mintlify.app/product/rails.md): Understand how repeated work is checked and governed from preparation to receipt.
- [Approvals and proposed changes](https://byom-ec211946.mintlify.app/product/approvals.md): Review the exact consequential change before authorising it.
- [Receipts and undo](https://byom-ec211946.mintlify.app/product/receipts-undo.md): Understand what happened, what remains uncertain and whether a reversal is available.
- [Trust and control](https://byom-ec211946.mintlify.app/trust/overview.md): How company context, approvals and evidence shape the BYOM operating model.
- [Data and access](https://byom-ec211946.mintlify.app/trust/data-and-access.md): Understand company access, provider permissions, connector consent and deletion requests.
- [Review a proposed change](https://byom-ec211946.mintlify.app/guides/review-a-change.md): A practical checklist for approving the right version and checking the result.
- [Improve product content](https://byom-ec211946.mintlify.app/guides/improve-product-content.md): Prepare clearer product information from verified facts and brand guidance.
- [Understand a Readout](https://byom-ec211946.mintlify.app/guides/understand-a-readout.md): Check the source, date range, maths and comparison before drawing a conclusion.
- [Troubleshooting](https://byom-ec211946.mintlify.app/guides/troubleshooting.md): Identify whether the next step is an access fix, a revised proposal or a result check.
- [Developer overview](https://byom-ec211946.mintlify.app/developers/overview.md): The supported connector contract, its access model and the boundary around store changes.
- [Connect to the documentation MCP](https://byom-ec211946.mintlify.app/developers/documentation-mcp.md): Give your AI assistant access to the BYOM documentation, with source links and a clear separation from your store.
- [MCP connector](https://byom-ec211946.mintlify.app/developers/mcp.md): Discover tools, negotiate the protocol and keep proposal confirmation under merchant control.
- [Authentication and consent](https://byom-ec211946.mintlify.app/developers/authentication.md): Use the OAuth flow and respect the merchant grant, resource binding and revocation.
- [Errors, limits and retries](https://byom-ec211946.mintlify.app/developers/errors-and-limits.md): Handle authentication, protocol and tool failures without duplicating store effects.
- [Availability and access](https://byom-ec211946.mintlify.app/reference/availability.md): What these docs explain, how access differs by surface and what examples do not prove.
- [Billing and usage](https://byom-ec211946.mintlify.app/reference/billing.md): Distinguish the BYOM application subscription, connector allowances and documentation access.
- [Documentation updates](https://byom-ec211946.mintlify.app/changelog.md): What changed in this guide, and how to distinguish a documentation update from a product release.
- [BYOM, in plain language](https://byom-ec211946.mintlify.app/ai.md): A concise, factual introduction to BYOM, Kina and the controls around commerce work.


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