What you can do today - BYOM Docs

This page is the single place where availability is stated. The product guides describe how each part works; check here for whether it is available to you.

Status	Meaning
Available	Works for an enabled account today.
Per company	Built and working. BYOM turns it on for a company, an operation or a plan after checking the connection and permissions. Ask us if you need it.
Not yet offered	Planned. Do not rely on it.

Every status assumes an enabled account, the right role and a connected service with the permissions the task needs.

Ask and investigate

Capability	Status	Notes
Ask Kina about the business	Available	Chat, with the answer streamed as Kina writes it.
See how Kina worked	Available	The sources it read and the steps it took sit beside the answer.
Research the public web	Available
Read connected store and helpdesk data	Available	Limited to what each connection’s permissions allow.
Search across your company’s work and context	Available
Save personal and company Memory	Available	Company memory needs an owner or admin to approve it.
Brand Memory	Per company	Source-backed brand and product context.

Run the work

Capability	Status	Notes
HQ: see what needs you and decide in place	Available
Workspace board of live work	Available
Readouts: questions answered from your data	Available	Watches that open work on a threshold are per company.
Customer Service: conversations, evidence and drafted replies	Available	Needs a connected helpdesk.
Growth Engine and Creative	Per company	Depends on plan.
Rails: a job Kina does on repeat, checked at each stage	Per company	Started by hand today. Scheduled starts are not yet offered.

Change things, with approval

Every change here is proposed as an Action, approved by a person with authority and recorded in a receipt.

Capability	Status	Notes
See exactly what a change will do before approving	Available	Target, fields, before and after, evidence and whether it can be undone.
Approve or reject in chat, HQ or Approvals	Available	High risk changes ask you to confirm your password.
Edit Shopify product fields	Per company	Title, description, status, handle, vendor and type.
Tag a Shopify order	Per company
Send a helpdesk reply, note or tag	Per company
Add profiles to a Klaviyo list	Per company
Add a note to a Shopify order	Not yet offered
Issue a refund	Not yet offered
Undo a completed change	Available where supported	Offered on the receipt when the change has a safe reversal. Some changes can only be put back by hand.
Export the governance record for an Action or a date range	Available

Connect your tools

Service	Status	Notes
Shopify	Available	Catalogue access first. Order and customer access are separate permissions.
Zendesk, Gorgias, Freshdesk, Intercom	Available
Meta Ads	Available to connect	Syncing campaign data is per company.
Klaviyo, Stripe, BigCommerce	Per company
Other services	Not yet offered	You can request one from Integrations.

Connect other AI

Capability	Status	Notes
Shopify MCP connector for your own AI client	Per company	Coming to the Shopify App Store. See the developer overview.
Documentation MCP and llms.txt	Available	Public documentation only. See Documentation MCP.
A general public API for BYOM	Not yet offered

Account

Capability	Status	Notes
Sign up, verify email and guided onboarding	Available
Pay by card and manage your subscription	Available
See AI credit and provider usage	Available
Invite teammates and manage roles	Available
Use your own model provider key	Available
Ask for your data to be deleted	Available through the privacy process	Self serve deletion is not yet offered.

Read the status correctly

“Available” means the capability works. It does not mean every result is right, every connection is healthy or every change succeeded. The receipt tells you what happened to a specific change, and Receipts and undo explains how to read it. Reviewed 4 October 2026.