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Start with one question you can check, such as how to improve a product description. Kina can read the available facts and prepare a draft for you to review.

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Before you start

You need an invited or otherwise enabled BYOM account, access to the correct company, and permission to read the information for your task. For a store question, the relevant provider connection must also be available. An account invitation does not grant every provider permission, and reading these docs does not create an account. Choose a task you can check yourself. One product description is a good starting point: you can compare the source facts, the original text and Kina’s proposed wording. Have the product name or reference and the relevant brand guidance ready. If the guidance is missing, say so instead of asking Kina to invent it.
Demo BYOM HQ showing work that needs attention and links to the work board

Illustrative demo HQ. The names, counts and proposed work are examples, not a customer's results.

1

Check where you are

Open the authenticated BYOM application with your invited or enabled account. Confirm the company context before asking about its business. HQ is the home page; Workspace is where work records live.
2

Check the source

Open Integrations and confirm the relevant store or service is connected to the expected company. Inspect its current state and the capability needed for this task. A connection alone does not guarantee every operation is available: the account’s permissions and the provider’s scopes matter too.
3

Ask a bounded question

Try “Review this product description against our brand guidance. Show the source facts and suggest three improvements.” Name the product and the intended result.
4

Check the answer

Read the sources, missing information and proposed next step. If a store change is prepared, review the actual Action in Approvals before approving it.

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Work through one product

Give Kina a clear brief:
Review the description of our linen shirt. Use the current product facts and our brand guidance. Identify missing care information, flag claims the source does not support, and draft a clearer description. Show the current and proposed text for review.
This asks for research and preparation. You should be able to inspect the product being discussed, the facts used, the proposed wording and any missing information. If Kina identifies the wrong product, correct that before continuing. If it cannot read the source, restore access or provide appropriate source material before relying on the draft. Ask a follow-up when the draft needs work: “Keep the material wording exactly as the source says”, or “Remove the claim that is not supported.” A polished draft needs to preserve the facts that matter.

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If you want to apply the change

When the account supports that operation, ask for the reviewed draft to be prepared as a change. Open the Action and compare every affected field with the source. Check that a description task has not also changed a title, price or destination. The person deciding must have the relevant company authority, and the provider must grant the required write permission. Approval and execution are separate. After the operation, inspect the receipt and the affected product through the supported result view or provider. If several products were included, inspect the individual results. The completed edit proves the description changed; it does not prove better conversion or increased revenue. For the full decision sequence, use Review a proposed change. Stop at a useful draft if applying changes is unavailable; preparation still gives you a concrete result to evaluate.

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Know whether you finished

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Recover from a blocked first task

If the source is missing, check the company, connection state and read permission in Integrations. If you can read but cannot prepare a change, check the supported capability separately. If the approval control is unavailable, ask the appropriate company approver. A timeout after a change request needs a result check. Do not repeat the request until the receipt and provider state establish what happened. Record the task reference, time and visible status if you need support; leave tokens and full customer records out of the message.

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What to expect from access

Kina can prepare internal work without asking for an approval at each step. A provider permission failure needs a connection or permission fix. An external change needs its own approval. If you have no enabled account yet, use these docs to understand the workflow and the public BYOM site to register your interest. Contact BYOM about account access. Reviewed 2 October 2026.